Making e-governance work
Effective e-governance structures are fundamental towards ensuring digital transformation brings about human development dividends for all. But what policy and institutional arrangements must be prioritized to promote inclusive digitalization in Montenegro?
Multiple dynamics come into focus, from taxation and data regulation to voice, connectivity and citizen power facilitated by technology, and the best practices on how to build an inclusive digital state. Key challenges of data privacy (the new ‘oil’), human bias replicated in technology, and questions of how to tax robots, digital businesses and activities must be addressed.
Electronic tools can significantly support the engagement and voice of citizens, civil society and businesses. To provide conditions for this, strengthening the e-government portal as a central point for user-friendly access to information and public administration services over the Internet for citizens and businesses is a key step in this process.